Contact Us
Support for products, orders, shipping, returns, and more.
Our team is available to assist with product questions, order support, delivery concerns, and other customer-service matters related to Qorevna.
Daily Support Window
8:00 AM - 8:00 PM
How to Reach Us
Our support team is available to assist with product questions, order concerns, payment issues, shipping updates, return or refund requests, and general shopping support related to Qorevna.
Email is often the best option when you need to include a product name, order reference, screenshot, or a detailed explanation of an issue. Phone support is also available during our regular customer-service hours if you prefer direct assistance.
Before You Place an Order
If you would like more information before making a purchase, feel free to contact us with your product questions. We can help explain general product categories, store policies, and other pre-purchase concerns so you can shop more confidently.
For faster support, please include as much relevant detail as possible in your message so our team can respond more efficiently.
After You Place an Order
If you have already placed an order and need assistance, please contact us regarding order confirmation, shipping progress, delivery concerns, returns, refunds, or other after-sales matters.
When reaching out about an existing order, please include the order number and the email address used at checkout whenever possible. This helps us review your request more quickly.
Business Information
Qorevna is operated by Shanghai Aiyaqi Culture Technology Co., Ltd.. Our registered business details and customer-support information are provided below for reference.
Owner: Yang Jing
Business Address: 1st Floor, No. 258 Pingyang Road, Minhang District, Shanghai, China
For product, payment, shipping, or return questions, please contact us using the email address or phone number listed below. We are happy to assist during our regular service hours.