Privacy Policy

Qorevna · Privacy

How we handle store-related information

This page explains the general ways information may be collected, used, and protected when you interact with our store.

Overview

This Privacy Policy explains how Qorevna may collect, use, and protect information when you visit our store, place an order, contact customer support, or otherwise interact with our services.

By using our store, you acknowledge that information may be processed for legitimate business purposes such as order fulfillment, customer support, payment processing, fraud prevention, and service improvement.

Information We May Collect

Information may include your name, shipping address, billing address, phone number, email address, order details, payment-related transaction information, and communications you send to us.

We may also collect technical or browsing information that helps support store operation, analytics, security, and performance improvement.

How Information May Be Used

We may use information to process orders, communicate with customers, provide support, manage returns or refunds, detect potential fraud, comply with legal obligations, and improve the shopping experience.

We may also use information to send service-related messages such as order confirmations, delivery updates, or responses to customer inquiries.

Information Sharing

Information may be shared with service providers involved in store operation, payment processing, shipping support, website hosting, analytics, or legal compliance, but only to the extent reasonably necessary for those functions.

We do not sell customer personal information for unrelated third-party marketing purposes.

Data Security and Retention

We take reasonable measures intended to help protect personal information. However, no data transmission or storage method can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary to provide services, maintain records, resolve disputes, or comply with legal and operational obligations.

Your Questions

If you have questions about this Privacy Policy or how your information is handled, please contact us using the support information below.

Company Details

Business Information

Qorevna
Brand Name
Qorevna
Legal Company Name
Shanghai Aiyaqi Culture Technology Co., Ltd.
Owner
Yang Jing
Website
qorevna.com
Business Address
1st Floor, No. 258 Pingyang Road, Minhang District, Shanghai, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM